Care Homes in Pannal, Harrogate

Inspectorate reports and grades are accessible from the care home pages on this website. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. The registered manager and staff told us that quality assurance systems were used to make improvements to the service. We sampled a range of which were used to plan improvements to the service. People told us they felt safe at the home and staff were able to tell us what they would do to ensure people were safe.

emmaus house care home harrogate

It includes all 11,500 registered care homes in the UK that cater exclusively or primarily for older people. There is no charge whatsoever to appear in it, and we welcome a photo and descriptive text to enhance the presentation of your home. Emmaus House has an active social life in which residents can take part, or follow their own pursuits. Our residents are encouraged to lead the lifestyle that they choose, doing as much or as little as they want. The home employs one Activities Coordinator who provides a range of planned activities or spends time one on one with our residents.

Grosvenor House

Typically, Emmaus House has up to three carers and a Care Team Leader or Senior Carer on shift every day, alongside a Hummingbird. Hummingbirds support those living with dementia by offering company and support, often reading with the residents, singing with them and praying with them. There are two carers on shift overnight, and a third on call 24/7.

emmaus house care home harrogate

At other times we offer an answer phone service so please leave a message and we'll call you back. Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We reviewed the information and data available to us about Emmaus House on 3 November 2022. We have not found evidence that we need to reassess the rating at this stage.

Alternative care options

Avon Lodge and Avon Lodge Annex is a small residental home in Harrogate housing a maximum of thirteen individuals. The care home cares for adults of all ages including those with mental health conditions. The residency also cares for residents with learning disabilities. All the people we spoke with told us the care delivered by the staff was of a good standard. One person told us, “The staff are so patient and attentive.” Another person told us, “Oh, the staff are very helpful.

Choosing care has been ranked one of life’s most stressful events. That’s why Care Concierge’s care experts will act as your personal care consultants. We’ll research on your behalf and find you the right care, at the right cost - turning stress into straightforward. The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

St Margarets Homecare Harrogate

Staff were caring in their interactions with the people who used their service and we observed patient and discreet care being provided. Staff continued to be recruited in a safe manner to ensure their suitability to work within the service. Staff received training in relation to their role and reported feeling well supported by the management team. Activities Are So Important At the heart of The Way We Care is our commitment to making sure we know each person really well so we can care for them in the way that’s best for them.

emmaus house care home harrogate

A majority of homes aim to cater for both, but some target only one or the other. With a few exceptions, accommodation in a care home cannot be bought or rented like retirement housing. Think of them more like full-board hotel accommodation with 24 hour care available. A care home is a residential setting where a number of older people live, usually in single rooms or hotel-style suites, because they need regular or continuous access to care. Housing-with-care developments run by housing associations and local authorities tend to be called ‘extra care’ or ‘independent living’ schemes, and explicitly seek to accommodate people who need daily help.

She lives with her farmer husband, sons and various livestock on a working farm in Nidderdale. For more details - staff are happy to answer any of your questions about care. More than one option is available at mealtimes for all residents, including those with special and theraputic diets. Yes, our care home provides a telephone in all our resident’s rooms. What we're doing to keep residents & visitors safe We've taken the appropriate steps to ensure the safety of residents.

This is the latest available inspection report for this service, carried out on 12th January 2010. Our Building and Facilities Emmaus House has its main lounge on the first floor which overlooks the beautiful Valley Gardens. The ground floor dining room also overlooks the Valley Gardens along with a lovely conservatory and extra seating to enjoy socialising near the entrance hall. – the service is performing badly and we've taken enforcement action against the provider of the service.

BBC Radio York - interview with Wayne, Senior Carer

I find it just as easy to talk to the staff if I have any issues and they sort it.” The staff told us they always asked people if they were happy and required assistance before providing help. All the people we spoke with confirmed this and told us they were always asked by staff if they needed help or assistance. Staff had received training in Mental Capacity Act and Deprivation of Liberty Safeguards . Staff ensured that people were supported to make decisions about their care and where they were not able to do so their relatives or people who knew them well were consulted. People were cared for in line with current legislation and they were given choices about their daily living tasks.

emmaus house care home harrogate

The home had enough suitably trained staff to care for people safely. Staff received regular supervision with their line manager and they were safely recruited. Informal quality assurance checks, alongside monthly provider visits, were completed. The manager was in the process of implementing the audit system, which had not been used due to the absence of a registered manager. At the heart of The Way We Care is our commitment to making sure we know each person really well so we can care for them in the way that’s best for them. Yes, Emmaus House provides care designed to meet the challenges faced by people living with dementia.

Staff understood potential signs of abuse, their responsibilities to report any concerns and how they would do this. At the last inspection, in December 2015, the service was rated ‘Good’. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection. This team ensures that the home is always clean and well-presented and that those who live with us have a well-laundered wardrobe. The Scottish Care Inspectorate is the official regulator for care services in Scotland.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Description At Emmaus House, all rooms are tastefully decorated, are fully furnished and have en-suite toilets and wash basins. We believe it is important that residents enjoy a feeling of homeliness, so each resident is encouraged to personalise their room with their own belongings. EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally.

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